
Today’s students and staff are influenced by interactions with a range of brands and services that provide seamless customer interactions. From students seeking personalized, on-demand connections during the admissions process and emotionally-supportive experiences throughout their studies, to staff wanting to focus on higher-value work, their needs are evolving quickly.
Institutions that embrace AI are better equipped to handle these student and staff preferences and to meet their expectations while navigating challenges such as smaller budgets and rising operational costs.
The latest Connected Education Report contains insights and trends from over 1,500 students and 500 higher education leaders across six global markets. Download the report to learn more about: