The new generation of college students expects more from their institution than ever before. As digital natives, they are accustomed to always-on services and expect their colleges to respond to their needs with the same sense of immediacy. How can colleges adjust?

“The Responsive Campus,” an upcoming Chronicle Virtual Forum, looks at the issue head on. We’ve assembled a panel of administrators to share their experiences about the changing expectations of students and offer new ways to meet them.

Join us as we examine:

-How are offices like student affairs, financial aid, and the registrar being more responsive to students?

-How do these customer-like expectations change staffing requirements and how staff members do their jobs?

-In what ways does technology help – or hamper – a campus effort in this area?


Ian Wilhelm

Assistant Managing Editor 
The Chronicle of Higher Education


Anna Gonzalez

Vice Chancellor for Student Affairs
Washington University - St. Louis

Edward Martinez

Associate Dean for Student Affairs and Deputy Title IX Coordinator
Suffolk County Community College

Nancy D. Young

Vice President for Student Affairs
University of Maryland - Baltimore County


Event Registration

YES, I will be attending this virtual event on:

Wednesday, April 12, 2023