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When college campuses abruptly closed in March 2020 and coursework moved online, many students struggled, grappling with feelings of loneliness and anxiety, along with financial troubles and practical concerns like access to technology and childcare. During this time, college faculty and staff found themselves on the front lines, working to keep students enrolled and protect their well-being.

Now, as campuses have reopened, faculty and staff continue to have a key role in keeping students engaged, connected, and able to get the mental and emotional support resources they need. Faculty and Staff’s Expanding Role in Student Success covers five key trends that count on faculty and staff influence and intervention to help students succeed.
  • Viewing students holistically Many institutions are thinking more broadly about students' financial situations, community connections, overall health, and academic preparation.
  • Spreading the word about student resources Students may not always actively seek out services they need, or even know where to begin. 
  • Making mental health a priority Due to increased stress in students, more than half of college presidents have listed student mental health as a priority for the near future.
  • Offering virtual options post-pandemic Digital advancements that grew out of the necessity of the pandemic are here to stay.
  • Embracing data beyond the classroom Data is increasingly being used to help connect students with the help they need.
When college campuses abruptly closed in March 2020 and coursework moved online, many students struggled, grappling with feelings of loneliness and anxiety, along with financial troubles and practical concerns like access to technology and childcare. During this time, college faculty and staff found themselves on the front lines, working to keep students enrolled and protect their well-being.

Now, as campuses have reopened, faculty and staff continue to have a key role in keeping students engaged, connected, and able to get the mental and emotional support resources they need. Faculty and Staff’s Expanding Role in Student Success covers five key trends that count on faculty and staff influence and intervention to help students succeed.
  • Viewing students holistically Many institutions are thinking more broadly about students' financial situations, community connections, overall health, and academic preparation.
  • Spreading the word about student resources Students may not always actively seek out services they need, or even know where to begin. 
  • Making mental health a priority Due to increased stress in students, more than half of college presidents have listed student mental health as a priority for the near future.
  • Offering virtual options post-pandemic Digital advancements that grew out of the necessity of the pandemic are here to stay.
  • Embracing data beyond the classroom Data is increasingly being used to help connect students with the help they need.
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